Your Privacy, Safety, and Trust Matter to Us
The Distillate is built on empathy — and that begins with protecting your information and your well-being. Below, we explain how we handle data, safeguard your privacy, and ensure human oversight in every step.
How We Handle Your Data
Transparency and security in every step
Encryption
All responses are securely encrypted end-to-end using industry-standard protocols.
No Employer Access
Your workplace, school, or organization cannot view your data or assessment results.
No Resale
We never sell or share your data for marketing or research without explicit consent.
Human Review Only
AI assists analysis, but all insights are reviewed and approved by real people.
Data Retention
We retain anonymized, aggregate data only for improving assessment quality. You can request full deletion of your personal data at any time.
AI + Human Review: Compassion, Not Automation
Our AI tools help identify stress patterns and insights faster, but every interpretation is reviewed by trained human experts. No automated system ever makes decisions about your care or access to resources.
All insights are contextualized with empathy and human understanding.
We continuously audit our AI for fairness, safety, and bias reduction.
You remain in full control of what information is shared or stored.
If You Are in Crisis
The Distillate is not a crisis service and does not replace professional medical or mental health care.
If you are in immediate danger or experiencing a mental health crisis, please reach out for help right now:
In the U.S.:
Call or text 988 (Suicide & Crisis Lifeline)
Call or text 988 (Suicide & Crisis Lifeline)
Outside the U.S.:
Visit findahelpline.com for local support numbers
Visit findahelpline.com for local support numbers
Your safety comes first. Once you're safe, we'll be here to help you take the next step.
Contact Us About Privacy or Data Use
If you have questions about how your information is handled, please reach out:
Email
Use the form below to send us an inquiry about our privacy policy.
Address
The Distillate
Chicago, IL
Chicago, IL
Send a Privacy Inquiry
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